Refund Policy
Dr Bhavna Shah FItness Care Pvt. Ltd. / Refund Policy for courses and services,
Dr Bhavna Shah FItness Care Pvt. Ltd. shall not refund any fees paid. Students are strongly advised to experience the demo of the course initially and then decide whether they would like to subscribe
for the course. Refunds would be applicable only in the following exceptional cases.
Technical glitches on the website or in the digital learning material wherein learning becomes impossible. Once a glitch on the website is reported, Discover Wellness will attempt to repair the glitch and restore the learning process within seven days. If the learning process is not restored, Discover Wellness will grant a credit note of twenty five percent of the fees (excluding taxes) which can be redeemed against other courses or transferred to any other person. If the glitch is not repaired within fifteen days from the date of reporting it, Discover Wellness will credit the entire fees through banking channels only. The admission will then be deemed to be cancelled
If the glitch is in the digital learning material given to the subscriber, Discover Wellness will replace the defective storage media with fresh ones within seven days of receipt of the defective storage media. If the media are not sent to the subscriber within fifteen days of the request to replace, Discover Wellness will refund the fees in full. All costs incurred for sending the defective media to Discover Wellness will have to be borne by the subscriber.
On the death of the subscriber and on production of the death certificate, Discover Wellness will refund the entire fees paid to the nominee or the legal heir. Subscriber’s nominee/legal heir will bear all documentation costs.
Refunds will be made only through banking channels. The subscription is not transferable except as provided here.
Before receipt of access credentials to the course, subscribers may opt for another course of the same value or higher value and the fees paid can be transferred to the other course. Once the course is accessed (in case of online) or the packaging of the course material opened (in case of offline), no transfer of courses will be permitted.
Technical glitches on the website or in the digital learning material wherein learning becomes impossible. Once a glitch on the website is reported, Discover Wellness will attempt to repair the glitch and restore the learning process within seven days. If the learning process is not restored, Discover Wellness will grant a credit note of twenty five percent of the fees (excluding taxes) which can be redeemed against other courses or transferred to any other person. If the glitch is not repaired within fifteen days from the date of reporting it, Discover Wellness will credit the entire fees through banking channels only. The admission will then be deemed to be cancelled
If the glitch is in the digital learning material given to the subscriber, Discover Wellness will replace the defective storage media with fresh ones within seven days of receipt of the defective storage media. If the media are not sent to the subscriber within fifteen days of the request to replace, Discover Wellness will refund the fees in full. All costs incurred for sending the defective media to Discover Wellness will have to be borne by the subscriber.
On the death of the subscriber and on production of the death certificate, Discover Wellness will refund the entire fees paid to the nominee or the legal heir. Subscriber’s nominee/legal heir will bear all documentation costs.
Refunds will be made only through banking channels. The subscription is not transferable except as provided here.
Before receipt of access credentials to the course, subscribers may opt for another course of the same value or higher value and the fees paid can be transferred to the other course. Once the course is accessed (in case of online) or the packaging of the course material opened (in case of offline), no transfer of courses will be permitted.
Dr Bhavna Shah FItness Care Pvt. Ltd. shall not refund fees paid for services. Refunds would be applicable only in the following exceptional cases and only for the unconsumed or unavailed services
subject to conditions.
Where the client is unable to avail of the services due to illness, Discover Wellness will extend the validity period of the services by a maximum period of 2 months.
Where the client decides to discontinue availing the service opted for, a credit note will be issued for the value of the unavailed of services. The credit note will have a validity period of 2 months.
The credit note is transferable, subject to the transferee medically suitable for availing of the service desired.
On the death of the subscriber and on production of the death certificate, Discover Wellness will refund through banking channels the value of the unavailed of services to the nominee/legal heir who will have to bear all documentation costs.
Where the client is unable to avail of the services due to illness, Discover Wellness will extend the validity period of the services by a maximum period of 2 months.
Where the client decides to discontinue availing the service opted for, a credit note will be issued for the value of the unavailed of services. The credit note will have a validity period of 2 months.
The credit note is transferable, subject to the transferee medically suitable for availing of the service desired.
On the death of the subscriber and on production of the death certificate, Discover Wellness will refund through banking channels the value of the unavailed of services to the nominee/legal heir who will have to bear all documentation costs.
In case of dispute, the courts of Pune will have jurisdiction. Dr Bhavna Shah FItness Care Pvt. Ltd. reserves the absolute right to revise these Terms at any point of time without prior notice to you
other than by posting the revised Terms on the Web Site.
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